IT Administrator(m/w/d)

Responsibilities include: 

• Monitoring of IT system
• Maintaining client computers, servers, and cell phones, storage, updates, and backup systems
• Perform hardware and software updates (patch management)
• Maintaining office phone system
• Computer security (firewall, windows, etc.)
• Adhere to strict IT security rules and enforce systems, policies, and procedures
• Employee Training
• Prioritizing of problems
• Project management
• Negotiate/revise contracts
• Maintain Anti-Virus solution
• Close communication with HQ and other subsidiaries
• Assumes sub-project management in IT-related projects
• Reports security incidents to the responsible security system administrator
• Initiates the procurement of IT technology
• Sets up IT infrastructure and supports it including maintenance
• Independently and proactively designs and optimizes services according to the needs and state of the art as well as the IT strategy
• Assesses complex situations and derives measures for business continuity and IT security

REQUIRED QUALIFICATIONS

You have a bachelor’s degree in computer science and/or at least five (5) years of experience as IT Administrator. You are experienced with the handling of IT technology and you have a good technical understanding. Furthermore:

• Able to understand and apply technical documentation in English
• Excellent communication skills and a strong organizing ability are a must.
• Be able to occasionally travel (US and internationally)
• Good time management and organizational skills
• Strong analytical and problem-solving skills
• Good communication and interpersonal skills
• Ability to offer excellent customer service
• You are proactive and flexible as well as able to work under pressure and as part of a multinational team
• Administrative system access to the systems he/she is responsible for
• Physical access to technology
• Data access in case of technical necessity
• Technical instructions regarding the availability of services to affected employees, internal IT teams and service providers
• Implementing guidelines on IT services
• Demanding necessary requirements and information on the characteristics of IT services

And a working knowledge of:

• Microsoft Server
• Linux Server                                                      
• Microsoft Office Products
• IT Hardware (Dell VxRail, VMare, Switches, Blade System, 3Par Storage, EMC Data Domain)
• Scripting (Windows PowerShell PS, Linux Shell SH, SAP ABAP Scripts)
• Apple iPhone

PREFERRED QUALIFICATIONS

• German language proficiency a plus
• Experience working in a multinational environment